Our Services

Operations

Restaurant Operations

 

  • Oversee daily restaurant operations to ensure smooth and efficient service

  • Supervise and train staff on service standards and food safety practices

  • Manage staff schedules, attendance, and performance

  • Monitor inventory levels and place timely orders for food and supplies

  • Handle customer inquiries, complaints, and feedback professionally

  • Manage point-of-sale operations and cash handling procedures

  • Track sales, expenses, and prepare operational reports

  • Implement standard operating procedures for consistency and efficiency

  • Monitor equipment functionality and arrange maintenance when needed

  • Ensure a positive guest experience at all times

Concept Innovation

Information Systems

 

  • Real-time display of information and announcements

  • Centralised content management system

  • Remote updating and scheduling of content

  • High-resolution LED/LCD display technology

  • Energy-efficient and low power consumption design

  • Supports multimedia content (text, images, videos, animations)

  • Network connectivity (Wi-Fi, Ethernet, or Mobile Data)

  • User-friendly interface for easy control

  • Automated alerts and emergency message display

  • Cloud-based or local server management

  • Data logging and system performance monitoring

  • Secure access control and user permissions

Operations

Training and Education

 

  • Training on point-of-sale (POS) systems and order-taking software:

  • Accurate order entry, payment processing, splitting bills, printing receipts, managing tabs/orders.

  • Use of digital tools for operations.

  • Ongoing training when systems change (menu updates, new software modules)